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Thread: Help needed

  1. #1
    Help needed

    Member Since
    Jun 18, 2012
    Posts
    1
    Help needed
    Last week my 2007 iMac has been encountering performance problems.
    After using disk utility I get the message that there's an invalid node structure and that the disk needs to be repaired.

    The disk utility was unable to perform the repair, so I reinstalled the OS.
    Did all the upgrades and performed the upgrade to Snow Leopard.
    But then things started to go wrong completely, mail didn't want to start up, and got a message that the software isn't compatible, did the whole reinstall again, then got a message that Safari isn't compatible with the OS, but mail worked fine again.

    So finally I restored everything to factory settings, and did a virus check on my back-up disk:

    I got this result: W32.Adware.InstallCore-1 it gets quarantined

    So do I have a virus or a broken harddisk?

    Help is appreciated.

  2. #2
    Help needed
    bboggess's Avatar
    Member Since
    Nov 02, 2011
    Location
    Western NY
    Posts
    156
    Specs:
    late 2011 mac Mini, 2.3 GHz core i5, 8 GB 1333 MHz DDR3, Yosemite, Retina display iPad, Iphone 5S
    It's Windows Malware that should have no effect on your machine.

    Bill

  3. #3
    Help needed
    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    8,556
    Specs:
    2.8 GHz MacBook Pro 10.10.2, 8 GB mem, iPhone 6+
    Were Safari and Mail the only programs acting a little weird? If so try the following:

    1. While in your regular account go into Mail preferences and write down the settings for your e-mail account.
    2. From the Users and Group preference pane create a new user account and name it whatever you like.
    3.Try launching Safari and see if it behaves correctly. If it is try going to a few sites you visit regularly.
    4. If Safari is working now try Mail. You will need to essentially recreate the account information.

    If this works then the problem was likely corrupt preference files. Let us know the results and go from there.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  4. #4
    Help needed
    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    5,836
    Specs:
    Mac Mini Core 2 Duo
    Quote Originally Posted by Slydude View Post

    1. While in your regular account go into Mail preferences and write down the settings for your e-mail account.
    2. From the Users and Group preference pane create a new user account and name it whatever you like.
    2a. Log out and back in using that new account.
    3.Try launching Safari and see if it behaves correctly. If it is try going to a few sites you visit regularly.
    4. If Safari is working now try Mail. You will need to essentially recreate the account information.
    Right?

  5. #5
    Help needed
    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    8,556
    Specs:
    2.8 GHz MacBook Pro 10.10.2, 8 GB mem, iPhone 6+
    oops. You're right as usual my friend. Color me embarrassed. Thanks buddy
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

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