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  1. #1
    Help Needed ASAP!

    Member Since
    May 27, 2011
    Posts
    2
    Help Needed ASAP!
    Hi all,
    I turned on my Apple g4 and it took ages to load. I then got to my password login window. At the top in red letters it says safe boot. I entered my password but it wont recognize it. I then restarted and help down my mouse to open the cd drawer to try and start from the cd. I am using Leopard. I help down the c button to try and get the cd running but this doesnt do anything.
    So my question is........... how do I get in? Why wont it recognize my pasword anymore?
    Help is needed as I am a web designer and I cant get in to do any work...........

  2. #2
    Help Needed ASAP!
    Mac SK's Avatar
    Member Since
    Oct 20, 2006
    Posts
    1,513
    Insert the cd and restart. Hold down the option key and see if you can select boot from cd. I hope you have backed up your work. Your drive may be crashed or going in that direction fast. The boot cd has to be a full retail version.

  3. #3
    Help Needed ASAP!
    thurstmw's Avatar
    Member Since
    Sep 29, 2010
    Location
    BoCo
    Posts
    295
    Specs:
    13inch 2.3 i5 MBP 64gb SSD 320gb HD 8gb 1333
    Unplug the keyboard when it is booting and see if it will boot normally (not go into safe mode). I sounds like your computer might think the shift key is being help down which would be a reason why it wouldn't accept your password.

    Yes that is a grizzlycorn

  4. #4
    Help Needed ASAP!

    Member Since
    May 27, 2011
    Posts
    2
    Well O have lost all of my work now as I reinstalled Leopard and foolishly did a clean install it has wiped my hard drive. I have lost years and years of stuff....... I dont suppose that there is any way of getting it back?

  5. #5
    Help Needed ASAP!
    BrianLachoreVPI's Avatar
    Member Since
    Feb 24, 2011
    Location
    Maryland
    Posts
    3,733
    Specs:
    March 2011 15" MBP 2.3GHz i7 Quad Core 8GB Ram | Mid 2011 27" iMac 3.4 GHz i7 16 GB RAM 2 TB HDD
    Ouch!! It's possible that some of your data is still recoverable. I would stop using the computer until you've mapped out a game plan though - just to keep the OS and applications from further overwriting the drive. There are a number of data recovery tools out there - I don't have any first hand experience (fortunately) with any of them but - Disk Drill Media Recovery on the Mac App Store is on sale for $9.99 for the holiday (80% off) - or you can do a search on data recovery tools and see what people recommend. You can hire someone to do this but it will be very pricey. Good luck!

  6. #6
    Help Needed ASAP!
    thurstmw's Avatar
    Member Since
    Sep 29, 2010
    Location
    BoCo
    Posts
    295
    Specs:
    13inch 2.3 i5 MBP 64gb SSD 320gb HD 8gb 1333
    So did unplugging the keyboard fix it?

    Yes that is a grizzlycorn

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