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  1. #1


    Member Since
    Jan 11, 2011
    Posts
    2
    G5 problem with my Verizon USB modem
    Dear all:
    I've recently been getting the following message everytime I try to use my Verizon USB modem that I"ve had for 2 years. Of note, the modem works just fine with my Toshiba laptop and my computer works fine if I don't try to use the modem. Any suggestions as to what is going on and what I can do? THANKS!!![IMG][/IMG]

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    49,465
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    The image you posted is that of a kernel panic. The next time it happens, post the log entry here for us to look at. Do a copy and then paste it in your reply. That may tell us if it's the modem which is at fault or something else.

  3. #3


    Member Since
    Jan 11, 2011
    Posts
    2
    Thanks. Could you tell me how to do the copy of the log entry?

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    49,465
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    Go to MacIntosh HD/Library/Logs/CrashReporter

    Highlight the entire log (latest one) and then Command C. Paste it into your next reply. (Command V)

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