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  1. #1
    iMac 'Shut down message' iPlayer?
    Stuerror's Avatar
    Member Since
    Apr 03, 2009
    Posts
    75
    Specs:
    MBP 15" Late 2011 2.2ghz i7, 8GB RAM, 128GB OCZ-VERTEX4 SSD, 500GB SATA HD
    iMac 'Shut down message' iPlayer?
    Hi

    I have recently been using iPlayer to catch up with TV on my iMac.... as you do.
    However, the past 3 times I have used it my iMac displays the 'ShutDown Message'.

    Is there a reason behind this? How can I stop it from doing it?

    My MacBook plays back iPlayer programs fine so im worried there is something wrong with my video playback through my iMac....

    Any help?

  2. #2
    iMac 'Shut down message' iPlayer?
    louishen's Avatar
    Member Since
    Oct 22, 2007
    Location
    London
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    8,968
    Specs:
    Mac Mini Core i7 2012 | White 2009 MacBook 2 Ghz | 733 Mhz G4 Quicksilver
    What sort of shutdown message, the normal dialogue box, or when the whole screen shuts down and you are told to restart in several languages (the Kernal Panic)
    Member of the Month September 2008 & August 2012 | Found advice useful? use the rep system

  3. #3
    iMac 'Shut down message' iPlayer?
    Stuerror's Avatar
    Member Since
    Apr 03, 2009
    Posts
    75
    Specs:
    MBP 15" Late 2011 2.2ghz i7, 8GB RAM, 128GB OCZ-VERTEX4 SSD, 500GB SATA HD
    It's the grey box with several different languages

    Kernal Panic does not sound good?

  4. #4
    iMac 'Shut down message' iPlayer?
    louishen's Avatar
    Member Since
    Oct 22, 2007
    Location
    London
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    8,968
    Specs:
    Mac Mini Core i7 2012 | White 2009 MacBook 2 Ghz | 733 Mhz G4 Quicksilver
    A Kernal Panic just means that SX has come across a situation it cannot recover from and stops dead. It happens, but if it is always sparked by iPlayer, then the problem is probably with Adobe Air.

    I have iPlayer installed with no problems so far

    I would firstly try uninstalling Air (/Applications/Utilities/) and BBC Iplayer desktop, then reinstalling.

    Afterwards run a permissions repair using Disk Utility, after a restrart see if the problem persists
    Member of the Month September 2008 & August 2012 | Found advice useful? use the rep system

  5. #5
    iMac 'Shut down message' iPlayer?
    Stuerror's Avatar
    Member Since
    Apr 03, 2009
    Posts
    75
    Specs:
    MBP 15" Late 2011 2.2ghz i7, 8GB RAM, 128GB OCZ-VERTEX4 SSD, 500GB SATA HD
    thanks

    I shall give that a go and report back in a couple of days

  6. #6
    iMac 'Shut down message' iPlayer?

    Member Since
    Dec 09, 2010
    Location
    Palma de Mallorca
    Posts
    12
    Specs:
    iMac i5 3.1 ghz 16GB ram mid 2011 OSX 10.8
    bbc i player and adobe air
    Yesterday 8th december adobe air updated : prompted by bbc i player desk top shortly after my mac pro shut down it restarted and then shut down I ran system management controller. I restarted ran bbc i player and once again it shut down. I restarted again and ran the computer without running the iplayer desktop the computer has now been running for 18 hours without a glitch I have used app cleaner to get rid of the i player desktop and I am now listening to bbc radio directly from their website so far without an issue.
    I ask if anyone else has had his problem or whether I have some sort of power management problem with my mac pro
    Model Name: Mac Pro
    Model Identifier: MacPro3,1
    Processor Name: Quad-Core Intel Xeon
    Processor Speed: 2.8 GHz
    Number Of Processors: 2
    Total Number Of Cores: 8
    L2 Cache (per processor): 12 MB
    Memory: 8 GB
    Bus Speed: 1.6 GHz
    Boot ROM Version: MP31.006C.B05
    SMC Version (system): 1.25f4
    Serial Number (system): CK830107XYL
    Hardware UUID: EED0F07F-768D-50BC-8953-860A96E5A34E

    I should be most interested to hear if anyone else has had a similar experience with this issue ??

  7. #7
    iMac 'Shut down message' iPlayer?
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,970
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Adobe Air = more junk from Adobe IMHO.

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