Results 1 to 5 of 5
  1. #1
    Mouse Freeze and Keyboard not working

    Member Since
    Jul 24, 2009
    Posts
    3
    Mouse Freeze and Keyboard not working
    Greetings all, I have a similar issue to others in the freeze category with a twist of sorts.

    I had lots of problems off and on with the wireless keyboard and mouse and replaced them with the USB versions.

    Last night (while running Safari) the mouse froze, the red light (on the bottom) was still on, however the keyboard appeared to be non-functional as evidenced by pressing the CapsLock and not getting any response from the LED.

    On a whim, I unplugged both keyboard and mouse and reattached - no change.

    The last time this happened was last week and I just hit the power button (I didn't know what else to do) and all was well. This time it sort of sounded like the hard drive or a fan (?) spun up briefly and stopped and while the red light on the bottom of the mouse was on, there was no further indication of any activity including having just the the black screen and the keyboard appeared to be non-functional.

    I completely removed power from the system for about an hour and tried again, still no joy.

    This morning for the heck of it I hit the power and everything seems to be working fine.

    So I guess the question is: since the machine is under Apple care, I was thinking of calling for service, but can they tell if anything is wrong if it is working when it is checked? OR is there a better explanation for what is going on - like a simple cure? What do you folks suggest?

    Thanks and sorry for the verbose post.
    Tom

  2. #2
    Mouse Freeze and Keyboard not working
    BlueMac's Avatar
    Member Since
    Sep 01, 2008
    Location
    Rhinebeck, NY
    Posts
    1,056
    Specs:
    20" iMac 2.66 GHz... Running 10.5.7
    Make sure that everything is plugged in well and correctly. You might have just had a process overload that froze the computer up. Just restart next time it happens by using command+control+power button. Or if the keyboard won't work, just force shutdown and hold down the power button.
    Flickr

    Last.fm
    Si, hablo EspaŮol. Oui, je parle franÁais. Yes, I speak English.

  3. #3
    Mouse Freeze and Keyboard not working
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    20,012
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    And the keyboard is plugged directly into the machine and NOT through a USB port?

  4. #4
    Mouse Freeze and Keyboard not working

    Member Since
    Jul 24, 2009
    Posts
    3
    Everything is plugged in correctly. The top left of the machine is very hot and this has happened twice more.

    I'm calling Apple and in the mean time the old Dell windows box is working perfectly well.

    Thanks for the help tho....

  5. #5
    Mouse Freeze and Keyboard not working

    Member Since
    Jul 24, 2009
    Posts
    3
    I thought I'd write back and let everybody know the resolution:

    It was a power supply apparently causing overheating.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Mouse & Keyboard Freeze
    By pjstingray in forum OS X - Operating System
    Replies: 6
    Last Post: 01-24-2012, 09:41 PM
  2. Mouse and keyboard not working.
    By MARTINSR in forum OS X - Operating System
    Replies: 2
    Last Post: 07-10-2011, 03:51 AM
  3. keyboard and mouse not working
    By gaz2009 in forum Apple Desktops
    Replies: 6
    Last Post: 01-09-2009, 07:02 AM
  4. keyboard and mouse not working
    By GREGLOVE in forum Apple Notebooks
    Replies: 0
    Last Post: 12-19-2008, 02:52 PM
  5. Replies: 1
    Last Post: 12-06-2006, 09:05 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •